 |
|
| |
- How do You Move Your Site to Our Server from Another Host
- Domain DNS Setting: the First Thing You Should Do after Signup
- Instant Domain Alias: How to See Your Website before Your Domain Is Propagated
- FTP/FrontPage Extension: How do you publish Web pages Written by Yourself
- E-mail: Setting up Your Mail accounts and other Mail Services
- Domains and Sub-domains: How to Add Domains and Sub-domains to Your Account
- Pre-installed Scripts: the Access to Them
|
| |
|
| |
1. How do You Move Your Site to Our Server from Another Host |
| |
| |
To use our hosting service, you don't need to change your registrar at all, but simply change your domain's DNS to have it pointed to our name server. There are a few steps to make a host change: |
| |
| |
- Keep your current host unchanged for now because you may need the email address to communicate with your registrar if that email is in your registrar's record.
- Sign up a hosting account from our site, and upload all files of your domain to your FTP account on our server. And also setup the same email accounts as before.
- Contact your registrar or domain service provider and request it to change your domain's DNS to:
NS.PALCOMONLINE.COM 203.86.101.3
and
NS2.PALCOMONLINE.COM 203.86.101.4.
- You may make a small mark on your new homepage hosted on our server so that you'll be able to tell whether or not your domain has been fully resolved to our name server.
- One or two days later when everything is okay, you then tell your old host company to cancel the account.
|
| |
|
| |
2. Domain DNS Setting: the First Thing You Should Do after Signup |
| |
| |
If you've registered your domain through the hosting account signing up process or by yourself from our website, you don't need to do anything about the DNS settings since our hosting system has set it up automatically. Otherwise, please contact your registrar or domain service provider and ask them to change your domain's DNS to as following:
NS.PALCOMONLINE.COM 203.86.101.3
NS2.PALCOMONLINE.COM 203.86.101.4
And it doesn't matter which one, ns or ns2, comes first as primary name server in the DNS settings.
Actually you may do it yourself easily by logging to your domain control panel and finding out DNS management page. Or you may send your domain login info (login ID, password, and login URL) to us, and we would be happy to do it for you. The purpose of DNS change is to have your domain pointed to our name server so that when someone types your domain in a browser, your registrar will redirect him or her to your website hosted on our server. This is similar to that you have to call your phone company to get a phone line installed first before you may make a phone call.
It usually takes around 24 ~ 48 hours for your domain to be fully resolved.
|
| |
|
| |
3. Instant Domain Alias: How to See Your Website before Your Domain Is Propagated
|
| |
| |
Nothing will show up without your domain being pointed to our name server. However, you still can see your site through the instant domain alias generated by our hosting system when you signed up or when you add a new domain to your account.
The instant domain alias is listed on the welcome email and also in your control panel. To find it out, login to your control panel by clicking on the following link http://palcomonline.net:8080. And click on Web options icon once you get in it, and choose to edit a domain if there are more than one domain in your hosting account. The instant access domain alias is on the bottom of the Web Service page.
Please note, the purpose of instant domain alias is for you to access to your web page before your domain is fully resolved to our name server. However, many hosting features or functions won't work on it. For instance, email service doesn't work and pre-installed scripts cannot be activated on instant domain alias. So you should make the domain DNS change mentioned above ASAP.
|
| |
|
| |
4. FTP/FrontPage Extension: How do you publish Web pages Written by Yourself
|
| |
| |
The settings provided in the welcome email when you signup. If you lost the email for whatever reasons, you may get your FTP login info by logging to your hosting control panel and clicking on FTP manager icon.
Make sure you always log into the FTP account with the settings listed on the page even after your domain is assigned a dedicated IP since H-Sphere hosting system works differently from other systems.
When you login to your FTP account, you will see two folders, a log folder and a domain folder. Make sure you upload all files into the domain folder; otherwise your site won't show up.
If you do not have a FTP client, you may download WS_FTP LE for free at
http://www.download.com/3000-2160-10018456.html
If you use FrontPage to publish files, you have to name your homepage as index.html instead of index.htm, and also wait until your domain is fully propagated. You need to provide the following info when publishing:
It is the best way to upload your web pages using a FTP client with
Name: your FTP login ID
Password: your FTP password
|
| |
|
| |
5. E-mail: Setting up Your Mail accounts and other Mail Services
|
| |
| |
Your email will not work until your domain is resolved to our name server.
You can get into a webmail account instantly by clicking on Launch Webmail in Mailbox properties. Or login to it through your webmail control Panel. And also your email password can be changed through this webmail control Panel.
If you want to send and receive email via a mail client like Outlook Express, you should use the following settings:
Incoming mail server (POP3 or IMAP): mail.your-domain.com
Outgoing mail server (SMTP): mail.your-domain.com, or your ISP's SMTP server for faster performance
Incoming mail Account name: your full email address,
Incoming mail Password: the password that you set in your control panel
"Log on using Secure Password Authentication": NO
"My server requires authentication": YES
|
| |
|
| |
6. Domains and Sub-domains: How to Add Domains and Sub-domains to Your Account
|
| |
| |
If your hosting plan allows additional domains, sub-domains and/or third level
domains, you may add them yourself easily within your control panel.
|
| |
|
| |
7. Pre-installed Scripts: the Access to Them
|
| |
| |
There are some pre-installed scripts for your convenience, and you may view them via your temporary homepage or the page called login.html. Please keep login.html for future access to your pre-installed scripts in addition to login purpose.
You can also access to one of pre-installed scripts from within your control panel by clicking on an icon with the script name.
|
| |
|
