Managed Servers

Fully Managed Servers

Managed Services

We understand that everyone has different skill levels when it comes to managing your servers, that is why we offer our managed services as a helping hand to those who find managing a server a challenge.

Backup & Security

Whether you are a developing agency or a business owner, you need to protect your data from the unexpected. Cloud Backup safeguards your business by protecting the important files that your website or application needs.

What Managed Service gives you?

 

Expertise in Server Management:

It is our core business to
manage servers. The experts
that administer our hosting infrastructure are the same experts that will be managing your servers. Our expertise and years of experience in this field benefit your business.

Eliminate
Risk:

With our 24×7 Webmasters support your server is in safe hands. All issues are resolved quickly and efficiently ensuring your server remain available 24×7. If you run any server with limited knowledge, it is a Big Risk, by availing our managed services this risk is substantially reduced.

Improve
security:

Our priority is to Keep your server secure as any security breach can be very fatal for your online data and your reputation. With our knowledge and resources we ensure your server is kept highly secured.

Focus on your
Business:

Outsourcing the server management hosting infrastructure to us gives you time and energy to focus on your business. Free up your time by allowing us to take charge of your server.

More—we are always here to help you:

There is more reason to host with us, and that is when you need help our 24×7 Webmasters Support makes the most of your Cloud Files and CDN setup. In every situation, we are available 24x7x365 via phone, chat, or support ticket.

MANAGED SERVICES:

Palcom Managed-Services
Palcom Self-Managed
Initial Server Setup:
  • Operating system installation
  • Control panel installation
  • DNS setup
  • Domain name setup
  • SSL certificate setup
Yes
Configuration and management of servers, storage, security and network devices
Yes
Install, configure and update approved Web applications
Yes
Monitoring services (Ping, HTTP)
Yes
System administration and troubleshooting
Yes
Patching services
Yes
Installation of 3rd-party SSL Certificates
Yes
Emergency services: Direct access to advanced support (restart/ server down/ level 2 troubleshooting)
Yes #
Palcom is responsible for root access and management
Yes
User is responsible for root access and management
Yes
Configurable control panel, bandwidth, back up, firewall, RAID and database
Yes Yes
99.95% uptime guarantee
Yes Yes
Quick response to data center and network issues
Yes Yes
Quick response to monitoring alerts
Yes Yes
Hosting Experts on call
Yes Yes
State-of-the-art data center
Yes Yes
On-demand hardware availability
Yes Yes
Continuous upgrades to latest technology
Yes Yes

What is a Self-Managed Server?

With a self-managed dedicated server you enjoy the freedom to manage your server as you deem fit. With full root and admin access you are able to manage all installations of software you choose and even compile software from the source code.
Self-managed server makes you responsible for managing the server and are in complete control of the security and operations of the server. We recommend the self-managed option only to experienced users who need and want more control.

What is a Managed Server?

With our managed dedicated server we manage your server to let you focus on your core business matters but without worrying about the technical matters. Our managed server option is most suitable for novice users or anyone who prefer someone else takes care of the technical part.