Case Study

Case Studies

Aritel

Quality of Technical support and the robust hosting infrastructure are definitely the good reasons, why our customers prefer us for their hosting requirements. Our Policy of hand-holding with customer’s team, Customer intimacy and accessibility to technical and business resources at Palcom are the other reasons to be chosen to run the many of our customers hosting projects. Our response has always been spontaneous for all support related calls. Palcom Support teams have been able to develop a trustworthy relationship with all customers.

Project Profile

The world’s fifth largest telecom operator Bharti Airtel has christened itself as ‘airtel’, with the launch of a global campaign to re-brand its operations across the world in November 2010.

Created by UK-based Brand Union, the new logo formed the face of the operator which has crossed the 200 million subscribers mark. Over the few months from its launch, Bharti Airtel invested heavily in outdoor, radio and digital advertising, as part of its marketing and advertising budget pegged to be close to Rs 300 crore.

TV commercials created by JWT showcasing the brand’s new positioning were on air, while more than one lakh point of sales and visibility points, had the new logo within a couple of months of launching.

Palcomonline’s Role and Value Proposition

Palcomonline is the hosting partners of the company assigned with the task of digital marketing campaign for the mega event. For this media campaign, Palcom had its role as a hosting partner to provide hosting services and support for the media release of most of the videos hosted on our hosting network.

Key Deliverables

Based on our customer’s media plans we had to first work out the requirements of the hosting infrastructure. Our aim was to provide hosting for the video streaming of all the media releases during the event. Based on the input from the customer we accurately provisioned the hosting infrastructure and successfully hosted the mega event.

Solutions

Managed Hosting – Dedicated Server- Windows & MS SQL 2008 database, Dedicated Switch, Firewall, Router, Bandwidth and load balancers.

  • OS Management
  • Managed Dedicated SAN
  • Backup using CA Arc serve tool
  • monitoring for database
Eureka Forbes

Project Profile

Eureka Forbes is an online store that sells everything you could possibly want for Water Purifiers, Vacuum Cleaners, Air Purifiers, Security Solutions, Fire Extinguishers, Solar Lighting, Water Treatment & Facility Maintenance Being quite a competitive market, we took extra steps to ensure the site was a step above average ecommerce websites. The website design correlates perfectly to the End users were looking to. Which really resonate with potential customers? We made the site extremely easy to navigate using a visible and spacious tab format and quick search functionality. Where we really showed our skill and expertise was with some of the unique personalization functionality.

Palcomonline’s Role and Value Proposition

This was important for the client since they had to simultaneously outsource their IT infrastructure for this prestigious and highly important project. Palcomonline provides a comprehensive basket of services for IT infrastructure management. For the client, this meant that as their online business/project was on a safe hands and the IT infrastructure so hosted could seamlessly scale up.

In IDC and managed hosting, the Palcomonline offerings included dedicated hosting service; bandwidth services; managed backup and storage; managed load balancing; and firewall services. In infrastructure management, the Palcomonline Managed solution covered administration, operations and management of IT infrastructure.

One of the strongest reasons that clients chose Palcom was the fact that Palcomonline offered a depth of capability and expertise well beyond the contracted requirements. This means that when the client needs to scale up their business, they could easily do so without their IT infrastructure and its management becoming a constraint.

Key Deliverables

McAfee Global Threat Intelligence (GTI) is a comprehensive cloud-based threat intelligence service. Already integrated into McAfee security products, it works in real time, 24 hours a day, to protect customers against cyberthreats across all vectors — file, web, message, and network. McAfee GTI offers the broadest threat data, most robust data correlation, and most complete product integration in the industry. McAfee’s GTI network allows enabled products to evaluate threats on multiple vectors in real time, leading to faster identification of threats and higher capture rates. VirusScan Enterprise uses the McAfee GTI file reputation service to identify suspicious files before they are necessarily identified as carrying malicious payloads.

Tech Mahindra

Project Profile

The entire universe has converted into a 2.5” – 4.1” mobile screen of today’s smart phones. Consumers are connected 24/7 to share their views, feedback, ideas and experiences. This has resulted in an evolution of a new world of possibilities with customers co-innovating, consumers sharing real-time feedback and innovative ideas, and market being driven by collaborative networking platforms.

The Mahindra Group has leveraged this potential through its Rise™ movement, connecting consumers with 287,714 users, 3431 followers and 522 ideas approved for funding.

Connectedness is spread across all industries whether it is Aerospace, Defence, Engineering, Automotive, Banking, Media and Entertainment, Governance, Telecom, Healthcare, Travel and Logistics, Retail, Energy, Pharmaceuticals, etc. Tech Mahindra provides solutions and services across verticals with a proven delivery record and expertise.

Palcomonline’s Role and Value Proposition

Palcomonline is the hosting partners of the company assigned with the task of Telecommunication Bandwidth Services for the testing of network connectivity for all the ISP’s and telecom providers.

Key Deliverables

Based on our customer’s telecom plans we had to first work out the requirements of the hosting infrastructure. Our aim was to provide hosting for the testing of network connectivity for all the ISP’s and telecom providers.

Based on the input from the customer we accurately provisioned the hosting and backhaul bandwidth infrastructure and successfully executed the event.

Solutions

Managed Hosting – Dedicated Server- Windows, Dedicated Switch, Firewall, Router, backhaul/connectivity with 365*24*7 uptime without any interruption in connectivity/backhaul Bandwidth.

  • OS Management
  • Managed Dedicated SAN
  • Backhaul Bandwidth Services
linkquest

Project Profile

Link Quest Telecom Limited is one of the fastest growing companies in Telecom Services Domain. It is a part of an Industrial Group having interests in Telecom, Pharmaceutical Formulation Manufacturing & Marketing & Real Estate Development.

One of the Projects in PS and CS Network Consultancy in Cellular Networks-2G/3G MPC & CS-4G EPC and IP Networks-Wi-Fi covered the following:

  • Requirement analysis based on END USER SERVICES
  • Core Network design based on requirement
  • Core Network elements selection based on design
  • Core network Data Fill and Configuration Management
  • Core Network Optimisation and Trouble-shooting

Palcomonline’s Role and Value Proposition

For this project the customer needed very high dedicated bandwidth on call from various hosted locations all over the country for Telecommunication Bandwidth Testing/Audit Services which involved testing of network connectivity for all the ISP’s and telecom providers.

Palcomonline as the hosting partners not only provided the services to their satisfaction but also addressed and resolved the challenges faced by them from time to time for network connectivity issues.

Key Deliverables

Based on our customer’s project plans we had to first work out the requirements of the bandwidth pan India and see that the network was stable and scalable for the entire duration of the project.

Solutions

Managed Hosting – Dedicated bandwidth from preferred ISP from multi-location all over India. Monitoring and troubleshooting connectivity with 365*24*7 uptime.

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