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Home » Company » Privacy Policy
Privacy Policy  
In the course of serving its customers, we acquire, store and transmit customer communications and information that customers may regard as private or sensitive. Our customers provide some of this information - such as the customer's name, address, telephone number, and credit card data - to us in order to establish service. Other information - such as the customer's account status, choice of services, and customer logs - is created and maintained by us in the normal course of providing service. In addition, we may store customers' electronic mail and other communications as necessarily incidental to the transmission and delivery of those communications. We have created this privacy statement to re-affirm our commitment to privacy. This statement describes our information gathering and dissemination practices for the www.palcomonline.com , www.palcomonline.com  sites.
Information
  Our sites use several different forms that our customers can use to request information, products, and services. From these forms, we collect many information including Visitors' contact information (like e-mail addresses), unique identifiers (like customer numbers), financial information (like account or credit card numbers), IP addresses etc.
 
Contact Information: We use your contact information to send you information about our company and to get in touch with you when necessary. We also use the information we collect to improve the content of our Web site. Our site allows you to opt out of receiving communications from us. You will be given this choice at the points where we request your information. If you do not wish to receive future marketing mailings, please send e-mail to unsubscribe@palcomonline.com . For other ways to contact us please see our Contact Us page.
Financial Information: We may ask you to enter your credit card or account information to enable us to debit your account when you purchase servers or services from us. All information you will be asked to enter is protected using SSL (Secure Sockets Layer) encryption to prevent it being intercepted by anyone else as it is transferred over the Internet. We collect this information on a transaction-by-transaction basis and will never authorize the release of this information with anyone not directly involved in processing the transaction. This information may be encrypted and stored for logging purposes.
IP addresses: We use your unique network address (IP address) to help diagnose problems with our server, and to administer our Web site.
Cookies: We sometimes, use cookies to keep track of your shopping cart and purchases during the time you view www.Palcomonline.com. We also use them to recognize return visitors and to track our promotions. We gather this information for internal use only and will never authorize the release of this information with anyone outside Palcom.
Linked Sites: This site contains links to external Web Sites. Palcom is not responsible for the privacy practices or the content of these Web sites.
Data Security
 
Palcom makes every effort to follow industry standard security measures to prevent the loss, misuse and alteration of the information under our control. All financial information is encrypted during transmission, and our company databases are accessible only to internal employees. We protect the confidentiality of our customers' information, account information and personal communications. To secure the information collected online, prevent unauthorized access, maintain data accuracy and ensure only appropriate use of information that is collected from customers, we have implemented appropriate physical, electronic, and managerial procedures. Further, we require that employees keep customer information confidential. Our policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, our policies and procedures are subject to change. Changes will be posted to the website and users agree to be bound by those changes. We caution our customers and website visitors that no medium of communication, including the Internet, is entirely secure. Accordingly, We cannot be responsible for loss, corruption or unauthorized acquisition and use of personal information provided to our website, or for any damages resulting from such loss, corruption, unauthorized acquisition or unauthorized use.
This Privacy Policy applies only to our treatment of data collected online, and does not apply to any offline data collection practices or to the data collection practices of any third parties, our customers, or any entities affiliated with us. Also, please note that use of our website constitutes acceptance of this Privacy Policy.
How is customer information used?
  We may share customer information with selected partners, for example, to provide customers with information about products that might be of interest to the customer or to enable the customer to take advantage of special partner programs. We may also use customer information to provide our customers with system information or information about new or upgraded products.
  In addition, we may share our web site usage information about visitors to our web sites with a third-party advertising company, for the purpose of targeting advertisements such as our Internet banner advertisements on our sites and other sites. For this purpose, we may note some of the pages visited on our web site through the use of pixel tags (also called clear gifs). The information collected by us through the use of these pixel tags is not personally identifiable.
  In the case of a business transaction, including but not limited to, a merger or sale of a portion of our assets, customer information will likely be part of the assets transferred. In this event, we will attempt to notify impacted customers that their information has been transferred.
Modifications
  Most customers may access and modify their personal information via their online personal control panel/account information page. All other customers may access and modify their personal information by contacting accounting section.
  Domain name of a customer, who have registered a domain name with us and wish to change the Technical Contact from us to another company, may send a request to law@palcomonline.com . It is important to note that customer domain name registration information is made publicly available in the registry of domain names.
Disclosure of customer information and communications
  We will not otherwise disclose its customers' personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with our rights or property or that of our customers, or others, or where we have a good faith belief that the law requires such disclosure.
  We also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that we stores or transmit for its customers. The circumstances under which we will disclose such electronic customer communications are when:
 
It is necessary in order to provide service to the customer;
It is necessary to protect the legitimate interests of our customers and us;
It is required to cooperate with interception orders, warrants, or other legal process that we determines in our sole discretion to be valid and enforceable; and
It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by us and appear to pertain to the commission of a crime.
We disclaim any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through our facilities by customers or others. We will, however, review, delete or block access to communications that may harm customers, our third parties or us. The grounds on which we may take such action include, but are not limited to, actual or potential violations of our Acceptable Use Policy.
 
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